Simply click Start -> ShopStream Update Tool -> Check for updates.How can customers receive the updates? ZEUS and VERUS family customers will receive the update automatically through the platform's ShopStream Update Tool software. What is contained in these updates? This Upgrade 19.2 service release delivers device operation enhancements and a better user experience with more available tests and data on affected vehicles.Ħ. ZEUS, TRITON-D8, APOLLO-D8, VERUS PRO, VERUS Edge, MODIS EdgeTM, MODIS UltraTM, SOLUS EdgeTM, SOLUS Ultra®, P1000, ETHOS Edge, ETHOS Tech, ETHOS PRO and ETHOS Plus.ĥ.Who are these updates for? North America customers with platforms currently running Software Upgrade 19.2: Customer Customer Care FAQ page, email notificationĤ.Franchisee Key News of the Week (KNOW), Diagnostic bulletin, Franchisee Portal, Customer Care `on hold' message.But, for other platforms (TRITON-D8TM, APOLLO-D8TM, P1000TM and MODISTM, SOLUSTM, and ETHOS® families), we need to actively promote the availability of a new Service Release through the following communication channels: How will customers find out about these updates? For our ZEUS® and VERUS® customers, this is easy because these tools will communicate that a Service Release is available for installation. This may also mean that previous versions of software are addressed in a current service release.ģ. What does it mean when I hear there will be scheduled service releases? Snap-on Diagnostics delivers a minimum of one North America service release approximately 2 months after the current software release. What is a software Service Release? It is a collection of updates, fixes and/or enhancements made to the current Snap-on Diagnostics Software Upgrade.Ģ.

File Info : application/pdf, 2 Pages, 185.56KB Document Document 19.2SR1DiagnosticsSalesFAQ FNL 043019 19.2.1 SOFTWARE SERVICE RELEASE FAQ FOR NORTH AMERICA SNAP-ON EMPLOYEES & FRANCHISEES ONLYġ.

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